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UXArmy Author
Shiyun Lim, Sr. Design Manager at UXArmy
UXArmy Author

Shiyun Lim

Sr. Design Manager at Centre for Strategic Infocomm Technologies (CSIT)

  • Writing about UX Research & Design since 2013
  • 1 Articles
  • 13+ Years in UX Research & Design

Expertise

  • Research Ops
  • User Research
  • UX Research Platforms
  • Digital Product Designer

Bio

Shiyun Lim is a Singapore-based digital product designer and researcher with over a decade of experience across enterprise SaaS, government technology, and defence tech. She currently designs at the Centre for Strategic Infocomm Technologies (CSIT), where she helped grow the design function from the ground up, and previously spent nearly six years at Zendesk leading product design for enterprise chat features and cross-timezone integration projects, alongside a stint as senior UX researcher at SP Group.

She also taught interface design part-time at Nanyang Technological University for eight years and holds degrees in Information Engineering and Media, and Economics, from NTU. Shiyun writes for UX Army, bringing a systems-oriented, research-driven perspective shaped by her varied design background.

Articles by Shiyun Lim (1)

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